My name is Sonal Chhajed. I have been running this site for 10+ years now. Compared to the amount of time that has passed we are stayed fairly small. I take the repsonsibility for the same.
There are a few ways in which I would like to run this part of my business.
- I don't want to sell anything to anyone who does not need it. Although I do want our sales to improve. I want to reach to more people who needs our products and services.
- I want to price our products fairly and reasonably. The costs have increased a lot over the past 10 years and the sales not so much. Because there so many costs like advertising, shipping ( Google Adwords, Instagram ads etc ) that costs a lot. And advertising costs just increases the product price without any value add. So I do not believe in advertising. I am finding ways for people to find us. Please send us ideas if you have.
- I want our customers to feel that they are cared for and are getting value for money. We are improving. We still make a lot of customer service mistakes.
- We want to improve everything we can about the business and build long term relationships with everyone we work with.